Richscripts builds practical software with MyLiveChat as the customer-support focus.
Richscripts was founded on the principle that useful software should be easier to deploy than it is to explain. That still guides MyLiveChat today: solve the website-support job well, keep ownership with the customer, and avoid adding enterprise complexity unless it creates real value.
Corporation Mission
Our mission is to help businesses answer visitors faster, convert more high-intent traffic, and launch grounded AI support without losing control of their workflow, data residency, or cost structure.
Help you build something amazing
Our primary goal is to help customers save time and money by giving them a support stack that is practical from day one: live chat on the site, a knowledge base that doubles as AI training data, and automation that stays understandable by the team running it.
We know the competitive field is crowded with broader omnichannel suites. Instead of pretending those products do not exist, we design MyLiveChat to win where speed, ownership, and buyer clarity matter more than having every channel on day one.
We stay close to customer requests and prioritize the product gaps that matter most in live evaluations: stronger shared follow-up workflows, the next messaging channels, and AI features that improve agent work instead of just adding demos.
Alongside MyLiveChat, Richscripts also ships developer and infrastructure tools used by large and mid-sized organizations worldwide. That long operating history matters because support buyers increasingly ask who is behind the product, how long they have been shipping, and whether they can trust the vendor to keep improving it.
Our customers range from agencies and SaaS teams to universities, financial institutions, government groups, and small businesses that need a support workflow they can actually run.
Email
Technical Support: [email protected]
Sales questions: [email protected]
General questions: [email protected]