Add MyLiveChat to your Zen Cart store

MyLiveChat Plugin for Zen Cart allows you to add MyLiveChat to your online store in a few minutes. MyLiveChat helps your team answer visitors quickly, collect offline messages, and keep support conversations organized. It lets your team answer visitors in real time, see helpful visitor context, and keep every conversation available for follow-up.

If you do not have a MyLiveChat account yet, create a free MyLiveChat account.

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Live chat setup guide

Step 1. Open footer template file

Go to /incudes/templates/template_default/common/ and edit the tpl_footer.php file

Step 2. Install code

Paste the following code to the bottom of tpl_footer.php. Then login MyLiveChat web console, copy the MyLiveChat ID from dashboard and replace.

<?php
    echo "<script type='text/javascript' src='https://mylivechat.com/chatinline.aspx?hccid=YourMyLiveChatID'></script>";
?>

Now your live chat button should appear on your store.

Preview

What's next?

After setup, sign in to the web console to answer visitors from your browser. You can also use the desktop app from the download page if your team prefers it.

Any questions?

If anything is unclear, contact our support team from the chat button on this page or visit the Support page. We can help you choose the right setup path.

What is Zen Cart?

Zen Cart® truly is the art of e-commerce; free, user-friendly, open source shopping cart software. The ecommerce web site design program is being developed by a group of like-minded shop owners, programmers, designers, and consultants that think ecommerce web design could be and should be done differently.

Free forever for 1 agent

Give every visitor an instant way to reach you.

Launch live chat, connect your knowledge base, and add AI answers when you are ready. No credit card, no trial clock.