Magento Live Chat Plugin Integration
My Live Chat Plugin for Magento provides an easy way to implement live chat solution on your Magento online store in a few minutes. My LiveChat is a free, fast, high performance and
most user-friendly live chat solution. It allows you to live chat with website visitors,
monitor site traffic, and analyze visitors' web activities, including their search
engine and keyword usage.
This tutorial will help you install LiveChat solution on your Magento online shop. Before you proceed you need to have a MyLiveChat account. If you don't have one,
please sign up for a free LiveChat account.
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Step 1. Copy MyLiveChat Code
Login mylivechat web console, click
Deployment menu on the left. Choose Chat Button tab and copy mylivechat
code.
Step 2. Add MyLiveChat Block
Now login to your Magento admin panel, click CMS -> Static Blocks menu on the top, click Add New Block button.
On editing page, click Show/Hide Editor button to hide editor, insert MyLiveChat code to the text area.
Step 3. Add MyLiveChat Widget
Click CMS -> Frontend Apps menu on the top, click Add New Frontend App Instance button, you need to:
- Select Type
- Select and input Frontend Properties
- Select Layout Updates options
- Edit Frontend App Options, select MyLiveChat block from the popup block list
What's next?
To start chatting with your customers, install desktop agent console or use web agent console.
Any questions?
We're always willing to help you. If you have any questions, please contact us using
LiveChat button on top of this page or visit the Support page.